Legal

Terms of Service

These Terms explain what you can expect from LUXWorxs, and what we expect from you. Please read them before using the platform.

Effective Date: November 5, 2026

About this document

LUXWorxs is operated by Lynkedup Marketing.

This version of the Terms is in pre-publication review. The effective date will be set when the Terms are published, and the confirmed legal entity name will be added at that time. Everything else on this page reflects how LUXWorxs works today.

These Terms describe current platform capabilities. Where a capability is not yet available, it is written conditionally rather than promised.

Section 1Acceptance of Terms

By accessing or using the LUXWorxs website, platform, or any service we provide, you agree to these Terms of Service. If you do not agree with them, please do not use the platform.

If you are using LUXWorxs on behalf of a business or organization, you confirm that you are authorized to accept these Terms for that business, and "you" in this document includes that business.

Section 2About LUXWorxs

LUXWorxs is a business visibility platform. It analyzes publicly available information about a business and reports on how visible, trustworthy, and complete that business appears online.

Depending on your access level, the platform may provide:

  • Visibility Search — locating a business to analyze
  • Visibility Score (V.O.S.) — a score based on the signals we can verify
  • Visibility Audit (V.O.A.) — a structured report of those findings
  • Multi-Visibility Search (M.V.S.) — analysis across multiple businesses
  • Visibility Growth Plan (V.G.P.) — prioritized recommendations
  • The MAP IT framework — Measure, Audit, Plan, Implement, Track
  • FrontDesx — when and if it becomes available
  • Reporting and export tools

LUXWorxs is under active development. Features may be added, changed, or removed as the platform evolves. Not every feature described above is available at every access level.

Section 3Eligibility

To use LUXWorxs, you must:

  • be legally able to enter into a binding agreement
  • provide accurate and truthful information
  • keep your account information current

If any information you give us is inaccurate, incomplete, or out of date, we may limit or suspend your access.

Section 4Account Registration

Some parts of LUXWorxs require an account. When you create one, you are responsible for the information you provide and for what happens under your account.

Your responsibilities

  • Keep your password and login details private.
  • Use your account only for your own business or for businesses you are authorized to act for.
  • Tell us promptly if you believe your account has been accessed without your permission.

Accounts are intended for a single user. Sharing one account across multiple people, or creating more than one account for the same person, requires our approval.

Section 5Complimentary Audit

LUXWorxs offers a complimentary Visibility Audit so you can see what the platform does before committing to anything.

What applies to complimentary audits

  • Complimentary audits are subject to usage limits.
  • Verification may be required before an audit is delivered, including email verification and human verification.
  • We apply measures designed to prevent abuse of the complimentary offer.
  • We may refuse, delay, or cancel any request that appears abusive, automated, or intended to circumvent those limits.

These limits exist so the complimentary audit stays available to the businesses it is meant for. We do not publish the specifics of how abuse prevention works.

Section 6Free Account

A free account may be offered, giving you access to a limited amount of platform functionality at no cost.

What to expect

  • A limited number of Visibility Searches
  • Access to a defined set of features
  • Restrictions on features reserved for paid access levels
  • Limits on storage, history, or export where applicable

Free account availability, included quantities, and feature access may change at any time. Where a free account is offered on a trial basis, the trial length and its limits will be stated at the time you enroll.

Section 8Acceptable Use

You agree not to:

  • abuse the platform or use it in a way that degrades it for others
  • interfere with or disrupt the service or its infrastructure
  • reverse engineer, decompile, or attempt to derive the source of the software
  • scrape, harvest, or bulk-extract data from the platform
  • send automated requests that we have not authorized
  • attempt to gain unauthorized access to any account, system, or data
  • submit malicious code, harmful content, or deliberately false information
  • use the platform to violate any applicable law or regulation
  • resell or redistribute platform output as your own service without our written agreement

Section 9Google Business Profile

Google Business Profile is a product owned and operated by Google. LUXWorxs is an independent platform. We are not affiliated with, endorsed by, sponsored by, or partnered with Google.

What this means for you

  • Any analysis we perform on publicly available Google information is our own work, not Google's.
  • Features that connect to a Google Business Profile require you to have the appropriate authorization for that profile and to grant permission through Google.
  • The availability, accuracy, and completeness of Google-provided information depend on Google's systems, policies, and APIs, and may change without notice to us.
  • If Google changes or withdraws access, the affected features may change or become unavailable.

Section 10Third-Party Services

LUXWorxs relies on third-party services to operate. These may include:

  • Google, for publicly available business information
  • payment-processing providers, where paid subscriptions are offered
  • email delivery providers, for account and verification messages
  • security and human-verification providers
  • hosting, infrastructure, and analytics providers

These providers operate under their own terms and privacy policies. We are not responsible for their services, and their availability can affect ours. How we handle your information is described in our Privacy Policy.

Section 11Intellectual Property

The LUXWorxs platform and everything that makes it work remain the property of LUXWorxs or its licensors. This includes:

  • the LUXWorxs name, branding, wordmark, and logos
  • the software, scoring methods, and analysis engine
  • report formats, layouts, and generated graphics
  • platform terminology, including V.O.S., V.O.A., M.V.S., V.G.P., MAP IT, and FrontDesx
  • website content, documentation, and educational material

Using the platform does not transfer ownership of any of it to you. You may use reports we generate for your own business purposes and share them with people you choose. You may not remove our branding from them, present them as your own product, or use our name or marks to imply a partnership that does not exist.

Section 12Your Content

You keep ownership of the information you submit to LUXWorxs — your business details, your account information, and anything else you provide.

By submitting it, you grant us the permission we need to deliver the service you asked for: storing it, processing it, analyzing it, and using it to generate your reports. That permission exists so the platform can function, and no more.

You confirm that you have the right to submit the information you provide. How we store, use, and protect it is described in our Privacy Policy.

Section 13Visibility Reports

Visibility Audits, Visibility Scores, and Visibility Growth Plans are informational. They describe what we observed at the time of the analysis and suggest what you might improve.

What reports are not

  • They are not a guarantee of search ranking, placement, or discovery.
  • They are not a guarantee of traffic, leads, revenue, or business growth.
  • They are not professional, legal, or financial advice.

Our recommendations are guidance. You decide what to act on. Results vary between businesses, industries, and locations, and depend on factors outside our control.

Search engines and business listing platforms change their systems continually. Information that was accurate when a report was generated may change afterward, and a later analysis of the same business may produce a different result.

Section 14Availability

We work to keep LUXWorxs available and reliable, but we do not promise uninterrupted service.

  • The platform may be unavailable at times, planned or unplanned.
  • Maintenance and updates may temporarily interrupt access.
  • Features may be added, modified, or discontinued as the platform develops.
  • Third-party outages may affect parts of the service.

Where we can reasonably do so, we will give notice of planned interruptions that meaningfully affect access.

Section 15Billing and Payment

This section applies where LUXWorxs offers paid subscriptions. Where no paid subscription is offered or you do not hold one, nothing in this section applies to you.

How billing works

  • Subscription fees are charged in advance for each billing period, on the cycle shown when you subscribe.
  • Card payments are processed securely by Stripe. We do not store full payment card details ourselves.
  • Taxes may be added where required by law.
  • If a payment fails, we retry it and email you. Our Refund Policy explains what happens meanwhile — nothing is turned off or deleted without a person looking at it first.
  • Fees may change. We will give notice before a change applies to your renewal.

Refunds

Refunds are described in our Refund Policy, which is part of these Terms — including a 14-day money-back guarantee on the first payment of a separate plan. Visibility Premier payments aren’t refunded (Section 23). If you believe you were charged in error, contact us and we will review it.

Section 16Cancellation

You may stop using LUXWorxs at any time.

  • Where you hold a paid subscription, you may cancel it from your account settings or by contacting us.
  • Cancellation stops future renewals. It does not automatically refund a period already paid for.
  • Paid access generally continues until the end of the period you have paid for, after which the account reverts to free access or closes.
  • You may ask us to close your account entirely.

After cancellation or closure, some information may be retained where we are required to keep it or where we need it for legitimate business reasons. Our Privacy Policy describes how long information is kept.

Section 17Termination by LUXWorxs

We may suspend or terminate your access, with or without notice, if we reasonably believe there has been:

  • fraud or attempted fraud
  • abuse of the platform or of the complimentary audit
  • a breach of these Terms
  • unlawful activity
  • action that threatens the security, stability, or integrity of the platform or its users
  • non-payment of amounts owed

Where circumstances reasonably allow, we will tell you why and give you an opportunity to resolve it.

Section 18Disclaimer of Warranties

To the fullest extent permitted by applicable law, LUXWorxs is provided "as is" and "as available", without warranties of any kind, whether express or implied.

We do not warrant that the platform will be uninterrupted, error-free, or secure, that defects will be corrected, or that the information presented will be complete, current, or accurate at all times. Information about a business comes from sources we do not control and may be incomplete or out of date at the source.

Some jurisdictions do not allow the exclusion of certain warranties. Where that applies to you, the exclusions above apply only to the extent permitted, and you may have rights that these Terms cannot limit.

Section 19Limitation of Liability

To the fullest extent permitted by applicable law, LUXWorxs will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunity, arising out of or relating to your use of the platform.

Where liability cannot be excluded, our total liability for any claim relating to the platform is limited to the greater of the amount you paid us in the twelve months before the claim arose, or one hundred United States dollars.

Some jurisdictions do not allow these limitations. Where that applies to you, they apply only to the extent permitted by law.

Section 20Indemnification

To the extent permitted by law, you agree to defend and indemnify LUXWorxs against claims, damages, losses, and reasonable costs arising from:

  • your misuse of the platform
  • your breach of these Terms
  • information you submit that you did not have the right to submit
  • your violation of any law or of the rights of a third party

We will notify you of any claim we intend to seek indemnification for and give you a reasonable opportunity to participate in its resolution.

Section 21Governing Law

These Terms are governed by the laws of the State of Kansas, United States, without regard to its conflict-of-law rules.

Any dispute relating to these Terms or to the platform will be brought in the state or federal courts located in Kansas, and you agree to the jurisdiction of those courts — except where applicable law gives you the right to bring a claim elsewhere, in which case that right is unaffected.

Section 22Changes to These Terms

We may update these Terms as the platform develops or as legal requirements change.

  • The current version is always published on this page.
  • Changes take effect when they are published here, unless we state a later date.
  • Where a change materially affects your rights, we will make reasonable efforts to notify you.
  • Continuing to use the platform after a change takes effect means you accept the updated Terms, where applicable law permits.

If you do not accept an updated version, you should stop using the platform and may cancel as described in Section 16.

Section 23Visibility Premier

What it is

Visibility Premier is one subscription for $199 a month (plus any sales tax). It includes:

  • SiteWorxs: you build your website yourself with LUX, our AI assistant, then publish it. Hosting is included.
  • AIWorxs: the AI chat assistant for your website.
  • Visibility Intelligence.
  • BookWorxs Basic: online booking.
  • MailWorxs: unlimited business mailboxes on your own domain, under fair use (below).

Building your website is self-service. Visibility Premier doesn't include anyone building your website for you, design work, or one-to-one onboarding. Custom work is available separately, by written quote.

Renewal

Your plan renews automatically every month and is charged to the card you choose at checkout, until you cancel.

Free trials and free months

We sometimes offer a free trial or free month of Visibility Premier, by private link, code or a short survey. No card is needed. You can use Visibility Premier during it, but publishing your website opens after your first payment. If no card is on file when it ends, your account goes back to the Free plan and nothing is charged. If you add a card, your first payment of

99 is charged when the free period ends, or straight away if it has already ended.

2-month minimum

Your 2-month minimum starts with your first payment. You’ve agreed to keep Visibility Premier for at least 2 months, which is 2 monthly payments ($398 plus any tax). You can still cancel online at any time during the minimum: choose Cancel when my 2-month minimum ends on your Subscription page. Your plan keeps working, the second payment is charged as agreed, and Visibility Premier ends automatically when the minimum ends. You can change your mind before then (Keep my plan). After the 2 months, you can cancel any time.

Cancelling after the minimum

Cancel from Manage billing in your Workspace, or ask us and we'll do it. You won't be charged again, and everything keeps working until the end of the month you've paid for.

Moving from separate plans

If you already pay for services that Visibility Premier includes (for example AIWorxs), those separate plans end once your first Visibility Premier payment succeeds. Unused time on them is credited to your account, so you never pay twice for the same service.

Fair use of unlimited mailboxes

"Unlimited mailboxes" means as many mailboxes as your business genuinely needs for its own people and roles. It doesn't mean unlimited storage or unlimited sending. Each mailbox has a storage limit, and sending limits protect every customer's email from being marked as spam. We may contact you, or limit new mailboxes, if mailboxes are resold or used to send bulk or unwanted email.

When Visibility Premier ends

  • Your website: it stays live until the end of the period you've paid for. To keep it online after that, choose a SiteWorxs hosting plan. Otherwise it's taken offline, and you can ask us for a copy of its files and content for 30 days.
  • Your mailboxes: nothing is deleted. Your account goes back to your plan’s mailbox limit (10 on a free account). If you have more than that, your existing mailboxes keep working, but you can’t add new ones until you’re under the limit. Mailboxes never cost extra.
  • AIWorxs, Visibility Intelligence and BookWorxs: they stop at the end of the paid period, unless you choose them separately.

Failed payments

If a payment doesn't go through, we try again and email you. Everything keeps working meanwhile. If every try fails, your plan is paused, not cancelled, and a person at LUXWorxs looks at it before anything is turned off.

Price changes

If Visibility Premier price ever changes, we'll email you at least 30 days before it applies to you.

Contact Us

If you have questions about these Terms, or about anything on this page, we are happy to hear from you.

LUXWorxs
luxworxs.com

These Terms should be read together with our Privacy Policy. Nothing on this page is legal advice, and nothing in it limits rights you hold under applicable law that cannot be limited by agreement.