LUXWORXS
LUX Workspace
Legal · Privacy

Privacy Policy

Effective November 2, 2026
1

Information We Collect

We may collect the following types of information:

Information You Provide

When you interact with LUXWorxs, you may provide:

Name Email address Business name Business location Google Business Profile, Google Analytics and Search Console information (if you choose to connect your account) Information submitted through forms or support requests

Information We Collect Automatically

When you visit our website, we may automatically collect:

IP address Browser type Device information Operating system Pages visited Date and time of visits Referring website Usage analytics

This information helps us improve the platform and troubleshoot technical issues.

2

How We Use Your Information

We use your information to:

Provide Visibility Audits Create and manage your account Verify your email address Deliver requested services Improve platform performance Respond to customer support requests Send transactional emails Maintain platform security Prevent fraud and abuse Comply with legal obligations

We only use your information for legitimate business purposes related to operating LUXWorxs.

3

Email Communications

LUXWorxs sends transactional emails including:

Email verification Magic login links Account notifications Password resets Important security notices Service-related updates

If you subscribe to marketing communications, you may also receive product updates, educational content, and promotional emails. You may unsubscribe from marketing emails at any time.

Transactional emails required to operate your account cannot be unsubscribed from while your account remains active.

4

Free Visibility Audits

When you request a free Visibility Audit
  • Your email address is verified before an audit is provided.
  • Your email is used to prevent abuse of the free Visibility Audit system.
  • Audit requests may be logged for security, fraud prevention, and platform administration.
  • Publicly available business information may be retrieved to generate your Visibility Audit.
5

Google Business Profile Connections

If you choose to connect your Google Business Profile
  • Access is granted only through Google's authorization process.
  • LUXWorxs only accesses information you authorize.
  • We use connected data solely to provide requested platform features.
  • You may revoke access through your Google Account at any time.

LUXWorxs is not affiliated with or endorsed by Google.

6

Google Analytics, Search Console and Business Profile Connections

If you connect your Google account so we can show you your own website numbers
  • What we see, read-only: your Google Analytics and Google Search Console figures — visits, where visitors came from, your most-viewed pages, the searches people used, clicks, impressions, and average position. We also see the email address of the Google account you connect, so you can tell which account is linked.
  • Why: for one purpose only — to show your own website performance back to you inside your LUXWorxs Workspace. We never change anything in your Google Analytics or Search Console.
  • Storage and control: the secure connection is stored encrypted so we can keep showing your numbers. Access is granted only through Google's own authorization screen, and you can revoke it at any time from your Google Account or from your LUXWorxs Workspace.
If you connect your Google Business Profile
  • What we see: the business locations you manage, your Google reviews, and your Business Profile performance figures — searches and map views, calls, direction requests, website clicks, bookings, and the search terms people used to find you.
  • What we change: only what you ask for from your LUXWorxs Workspace, and only on profiles you manage — your business details (such as hours, phone number, website or description) when you edit and save them, Google posts and photos you add or remove, a booking link you add, a verification request you start, and replies to your reviews. A review reply is posted when you press Publish, or automatically only if you switch on automatic replies for that star rating; you can switch them off at any time. Nothing is changed on Google without your say-so.
  • Why and control: to show your own Business Profile results inside your LUXWorxs Workspace and help you answer your customers. Access is granted only through Google's own authorization screen, is stored encrypted, covers only the profiles you manage, and can be revoked at any time from your Google Account or from your LUXWorxs Workspace.

Limited Use. LUXWorxs's use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. Specifically:

  • We use your Google data only to provide and improve the LUXWorxs features that are visible to you.
  • We do not sell or transfer your Google data to others, and we do not use it for advertising.
  • We do not allow any person to read your Google data, except with your explicit consent, where necessary for security or to comply with the law, or where the data has been aggregated and anonymized.

LUXWorxs is not affiliated with or endorsed by Google.

7

Cookies and Similar Technologies

We use cookies and similar technologies to:

Keep you signed in Remember your preferences Improve website performance Measure usage and analytics Protect against fraudulent activity

You may disable cookies in your browser, although some features of the platform may not function properly.

8

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

Secure HTTPS encryption Server-side authentication Access controls Security monitoring Limited access to customer information
No system is perfectly secure

While we work to protect your information, no system or method of electronic storage or transmission can be guaranteed to be completely secure.

9

Data Sharing

We do not sell your personal information.

We may share information only when necessary to:

  • Provide services you request
  • Process authorized integrations
  • Work with trusted service providers
  • Comply with legal obligations
  • Protect the rights, safety, or security of LUXWorxs or others

Service providers are permitted to use information only as needed to perform services on our behalf.

10

Third-Party Services

LUXWorxs may use trusted third-party providers, including services for:

Cloud hosting Email delivery Payment processing Analytics Customer authentication Google Business Profile, Google Analytics and Search Console integrations

These providers maintain their own privacy policies governing their services.

11

Data Retention

We retain information only for as long as necessary to:

Provide our services Maintain account records Meet legal obligations Resolve disputes Enforce our agreements

When information is no longer needed, it is deleted or securely anonymized where practical.

12

Your Privacy Choices

Depending on your location and applicable law, you may have the ability to:

Access your personal information Correct inaccurate information Request deletion of your account Update account information Withdraw consent where applicable

Some information may be retained when required for legal, security, or operational purposes.

13

Children's Privacy

LUXWorxs is intended for business owners and professionals.

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

14

International Users

If you access LUXWorxs from outside the United States, your information may be transferred to and processed in the United States or other locations where our service providers operate.

15

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When significant changes are made, we will update the Effective Date at the top of this page. Continued use of the platform after changes become effective constitutes acceptance of the updated policy.

16

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us.

admin@luxworxs.comContact Page →
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